Do you offer free delivery? — Yes! Free delivery on orders above SGD $80 only.
Do you offer same-day delivery? — Yes, order by 3.45 pm for same-day delivery.
How long does delivery take? — Usually, within the day, we need about 6 hours for processing.
What are your usual delivery hours? — Between 10.30 am to 8pm; contact us for time-sensitive deliveries.
Do you deliver on weekends? Yes, we operate on Saturday until 3pm. Orders must be placed before 2:30pm for same-day delivery.
Do you deliver on Sundays and public holidays? — Sorry, we are closed. Please check with our team for advance orders.
What happens if the recipient is not home? —By default, the gift will be left outside the unit. If a redelivery is requested, a $15 charge will apply for failed attempts, such as a wrong address.
Can I self-collect? — Yes, contact us to arrange a time.
How do I track my order? — Confirmation sent once dispatched by WhatsApp and a notification will be sent to you by email.
What areas do you deliver to? — We deliver to most areas across Singapore. Some locations may incur a/higher delivery charge. Delivery is not available to restricted areas (Airport Cargo, Jurong Island etc). Please check with our team to confirm delivery availability and any applicable charges.
